Privacy policy.
Last updated: 30 July 2026
Archangel Michael Monastery – Monagri respects the dignity, trust and privacy of every person who visits our website, purchases a religious item, makes a donation, submits a prayer request or communicates with the Monastery.
This Privacy Policy explains what personal information we collect, why we use it, with whom it may be shared and the rights available to you.
1. Data Controller and Contact Details
The organisation responsible for the processing of personal information through this website is:
Data controller: Archangel Michael Monastery
Contact person: Elder Archimandrite Gennadios
Email and privacy contact: archangelosmonagri@gmail.com
Telephone: +357 97 683 173
Postal address: Archangel Michael Monastery, P.O. Box 694746, Monagri, Limassol, Cyprus
Privacy questions and requests concerning personal information may be sent to archangelosmonagri@gmail.com.
2. Personal Information We May Collect
Depending on how you interact with the website or the Monastery, we may collect:
Your full name
Email address
Telephone number
Billing address
Delivery address
Order information
Products purchased
Delivery and tracking information
Return and refund information
Donation amount and date
Donation purpose or campaign
Donor messages and dedications
Prayer requests and memorial names
Communications sent to the Monastery
Newsletter and communication preferences
Transaction references
Payment status
Limited payment information supplied by Stripe
IP address
Browser and device information
Website activity
Cookie and security identifiers
Information required for accounting, fraud prevention, security or legal compliance
3. Payment Information and Stripe
Online payments and donations are processed by Stripe.
When you enter payment information during checkout, that information is transmitted securely to Stripe and may be processed by Stripe, participating banks, card networks and other payment partners.
Stripe may process information including:
Your name
Email address
Telephone number
Billing and delivery address
Debit-card or credit-card information
Other payment method details
Transaction amount
Currency
Transaction date
Information about the merchant and purchase
Device and browser information
Security, identity-verification and fraud-prevention information
Refund, dispute and chargeback information
Archangel Michael Monastery does not normally receive or store your complete debit-card or credit-card number.
We may receive from Stripe information such as:
Your name and contact details
Payment confirmation
Transaction reference
Amount paid
Currency
Payment status
Limited payment method information
Refund or dispute status
Fraud or security notifications
Stripe processes personal information under its own privacy policy and may process certain information for payment security, fraud prevention, regulatory compliance, service improvement and other lawful purposes.
4. How We Use Personal Information
We may use personal information to:
Process and deliver orders
Confirm purchases and donations
Receive and administer donations
Issue receipts and payment confirmations
Communicate about an order, delivery, donation or refund
Respond to enquiries and complaints
Manage returns and replacements
Process refunds through Stripe
Honour prayer requests, dedications and memorial intentions
Maintain accounting and financial records
Prevent fraud and unauthorised transactions
Protect the website and payment process
Meet legal and regulatory obligations
Improve the website and store
Send newsletters or community updates where permitted
Establish, exercise or defend legal claims
Protect the rights and safety of the Monastery, customers and community members
5. Legal Grounds for Processing
Depending on the circumstances, personal information may be processed because:
Processing is necessary to fulfil an order or another agreement with you
Processing is necessary to administer a donation you have requested
Processing is necessary to comply with a legal obligation
You have given your consent
Processing supports the Monastery’s legitimate interests in operating and protecting its website, store, payment systems and community activities
Processing is necessary for the establishment, exercise or defence of legal claims
Another legal ground applies under the laws of Cyprus or the European Union
Where processing is based on your consent, you may withdraw that consent at any time by contacting archangelosmonagri@gmail.com.
Withdrawal of consent does not affect processing that lawfully took place before consent was withdrawn.
6. Prayer Requests and Sensitive Information
Prayer requests, memorial intentions, donor messages, dedications and pastoral communications may reveal sensitive personal information.
This may include information concerning:
Religious beliefs
Health or medical circumstances
Family circumstances
Bereavement
Personal difficulties
Other private matters
Please submit only the information that is reasonably necessary for the prayer request or religious purpose.
Do not provide sensitive information about another living person unless you have that person’s permission or another lawful reason to provide it.
Sensitive information voluntarily provided to the Monastery will be treated with additional care, used only for an appropriate religious, pastoral or administrative purpose and made available only to persons who reasonably require access.
Prayer requests, memorial intentions and personal messages will not be published publicly unless you have clearly requested or authorised publication.
7. Donations and Donor Information
We may keep records of donations for administration, accounting, security, fraud prevention and legal compliance.
These records may include:
Donor name
Contact details
Donation amount
Donation date
Donation purpose
Stripe transaction reference
Payment and refund status
Donor message or dedication
Communications concerning the donation
Where a donor chooses to remain anonymous publicly, the Monastery may still need to retain necessary payment and accounting records.
Donor information will not be sold.
8. Sharing Personal Information
We may share personal information only where reasonably necessary with:
Stripe
Banks and payment-card networks
Website and online-store providers
Website hosting providers
Email and communication providers
Postal services and couriers
Accountants and auditors
Legal and professional advisers
Technical-support and security providers
Authorised clergy, administrators, committee members or volunteers
Public authorities, regulators, courts or law-enforcement bodies where required by law
Stripe and other service providers may process information under their own legal obligations and privacy policies.
Persons acting on behalf of the Monastery are expected to access personal information only where necessary and to treat it confidentially.
9. International Data Transfers
Stripe and other website, hosting, payment or technology providers may process personal information outside Cyprus or outside the European Economic Area.
Where required, appropriate legal safeguards will be used for international transfers, such as:
A European Commission adequacy decision
Approved contractual protections
Another legally recognised transfer mechanism
10. Cookies and Similar Technologies
The website may use cookies or similar technologies to:
Operate the shopping basket
Enable checkout and Stripe payments
Remember user preferences
Maintain website and payment security
Prevent fraudulent activity
Understand website performance
Measure visits
Improve website services
Support embedded or third-party features
Cookies that are strictly necessary for the operation and security of the website may be used without optional consent where permitted by law.
Where consent is legally required, optional analytics, advertising or similar cookies will be used only after consent has been obtained.
You may manage optional cookies using the website’s cookie controls or your browser settings. Blocking necessary cookies may affect the operation of checkout or other website features.
11. How Long We Keep Information
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected.
The retention period may depend on:
The completion of an order
Delivery, return and refund periods
Donation administration
Accounting and financial requirements
Legal and tax obligations
Fraud-prevention and security requirements
Legal limitation periods
The duration of a prayer or pastoral request
Whether consent has been given for continuing communications
When information is no longer required, it will be securely deleted, anonymised or retained only where required by law.
12. Security
We use reasonable technical and organisational measures to protect personal information against:
Loss
Misuse
Unauthorised access
Unauthorised disclosure
Alteration
Destruction
Payments are processed using Stripe’s secure payment services.
However, no website, email system, online transmission or electronic storage system can be guaranteed to be completely secure.
Please do not send complete debit-card or credit-card details, passwords or highly confidential information by ordinary email.
13. Your Data-Protection Rights
Subject to applicable legal conditions and exceptions, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request completion of incomplete information
Request deletion of personal information
Request restriction of processing
Object to certain processing
Request a portable copy of information you provided
Withdraw consent where processing is based on consent
Object to direct marketing
Lodge a complaint with a data-protection authority
To exercise your rights, contact:
Email: archangelosmonagri@gmail.com
Telephone: +357 97 683 173
Contact person: Elder Archimandrite Gennadios
We may request reasonable information to confirm your identity before responding.
14. Marketing and Community Communications
We may send newsletters, religious announcements, community updates or information about Monastery activities where you have consented or where another lawful ground applies.
Promotional emails will include a method of unsubscribing.
You may also unsubscribe by emailing archangelosmonagri@gmail.com.
Messages necessary to complete an order, administer a donation, process a refund, respond to an enquiry or provide important service information are not promotional communications.
15. Children
The online store is intended for adults or for use with the involvement of a parent or legal guardian.
We do not knowingly request personal information directly from children where parental or guardian consent is legally required.
A parent or guardian who believes that a child has submitted personal information without appropriate permission should contact archangelosmonagri@gmail.com.
16. External Websites
The website may contain links to Stripe, social-media platforms, map services, church websites or other external services.
External websites operate under their own privacy policies and terms.
Archangel Michael Monastery is not responsible for the privacy practices, security or content of external websites outside its control.
17. Complaints
Please contact us first if you have concerns about how your personal information has been used.
We will seek to address privacy concerns fairly, respectfully and promptly.
You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus.
18. Changes to This Privacy Policy
We may update this Privacy Policy when the website, store, Stripe payment arrangements, services, legal obligations or data-processing activities change.
The current version will be published on the website with its latest revision date.
19. Privacy Contact Information
For all privacy enquiries, requests or complaints, contact:
Archangel Michael Monastery
Contact person: Elder Archimandrite Gennadios
Email: archangelosmonagri@gmail.com
Telephone: +357 97 683 173
Postal address: Archangel Michael Monastery, P.O. Box 694746, Monagri, Limassol, Cyprus